If you have received a 16-digit RedShelf or Brytewave code from your campus bookstore, you will need to use the following process to gain access to your OnMusic Companion course text:
- To redeem your 16-digit code on the RedShelf site (https://redshelf.com) or the Brytewave site (https://brytewave.redshelf.com/), you must first create an account on the their site.
- Once you have created an account on the RedShelf or Brytewave site, enter your 16-digit code to redeem your 14-digit OnMusic Companion access code.
- Register your 14-digit OnMusic Companion access code by accessing your course through your school's Canvas course sites. If you are not sure how to proceed with your registration once you've received your 14-digit OnMusic Companion access code, please reach out to us at omcsupport@c4edu.com.
Please note, Connect For Education is not affiliated with RedShelf or Brytewave and would not be able to assist with any issues related to account creation on the RedShelf or Brytewave sites. For any problems related to your RedShelf or Brytewave account or 16-digit RedShelf code, we recommend following up with your campus bookstore staff and/or instructor.
For additional information on the RedShelf process, please review the following RedShelf Help Page: https://solve.redshelf.com/hc/en-us/articles/360012931814-How-To-Redeem-A-RedShelf-Access-Code or the following Brytewave Help Page: https://brytewavesolve.zendesk.com/hc/en-us/articles/360026547653-Redeem-your-RedShelf-Access-Code. These help pages walk you through creating your account and redeeming your RedShelf or Brytewave codes, as well as resetting your password. To submit a RedShelf support request, you may use the following page: https://solve.redshelf.com/hc/en-us/requests/new.